FAQs

DSSTest/Windows

DSSTest/PocketPC

DSSLog/Windows

DSSLog/Palm

DSSCalc/Windows

DSSCalc/Palm

DSSCalc/PocketPC

Miscellaneous

FAQs

DSSTest for Windows

1. I have the full Adobe Acrobat product installed on my computer, and I am having problems starting DSSTest because of Acrobat Reader. What should I do?

This may be a Acrobat version-dependent issue. The workaround, however, is simple! BEFORE you start DSSTest, start up the full Acrobat product and minimize it (no need to open any files). Now start DSSTest... it should have no problems coming up.

DSSTest for Pocket PC

1. I installed the exam database I purchased on my device, but when I select the Exam | Open dialog it doesn't show up-- I only see the Light Gun database. What should I do?

This happens when you install the database to a custom location (such as a storage card) that is different than the directory you installed the DSSTEST program.

Place your Pocket PC in the cradle, open ActiveSync and click the "Explore" button. Look around for a file named DSS?P.CDB where the ? is I, C or P (i.e DSSIP.CDB, DSSPP.CDB, DSSCP.CDB) on your device and/or memory card using Explorer. Move the file to the same directory that DSSTest is installed in (the directory which has the DSSTEST.VB file in it.) You should see a few other CDB files there too, such as DSSLG.CDB (the light gun database) and DSSUSER.CDB.

Restart the DSSTest software and choose Exam | Open… you should now see your database listed.

2. I installed the program on my Pocket PC 2003 (CE 4.2) device, but when I start the program I get an immediate error message about not being able to open the History table. What should I do?

DSSLog for Windows

1. I get an "Error in Formula" error message when I run a report, and the report never displays.

This is caused by having a single quote character in either a user-defined column name OR the name of the report itself (for example, "Joe's Multiengine Time"). Remove the offending single quote and the problem goes away.

2. I get an "The report width is greater than the paper width" error message when I run a report, and the report never displays.

This problem was fixed in version 1.38. You should upgrade to the latest version of the product on the downloads page.

3. I want to import my logbook data into DSSLog. How can I do this?

Read this article: How to Import Your Logbook Data into DSSLog for Windows

DSSLog for PalmOS

1. I want to use DSSLog for PalmOS without using DSSLog for Windows. How do I do this?

There are two scenarios you may want to use; the solution depends on which option you want to do:

1. If you want to keep all of you logbook data on your Palm device, without HotSyncing it to another application on your desktop computer, then when you install the software choose the "Custom" option and select ONLY the software for the Palm device. Do NOT select the HotSync Conduit software. Without the conduit installed, the HotSync action will simply be a database backup, and all of your logbook data will remain on your device. This option will also work with Macintosh computers.

2. If you want to HotSync your log entries to some other application than DSSLog for Windows (such as a spreadsheet), install both the Palm software AND the conduit using the standard install. Before you HotSync your device, you must tell the conduit where to put the import files created by the conduit. To do this, use Notepad to create a text file named "DSSAV8N.INI" in your Windows directory (C:\Windows, typically). The contents of the file should be as follows:

[DSSLOG]
; change the next line to the subdirectory you want to use
LOCATION=C:\DSSLOG

Now, when you HotSync your device, CSV files ("comma separated value" text files) will be created with each HotSync, and the filename of each CSV file will include the pilot name and a date/timestamp when the HotSync occurred. These files can be directly opened with spreadsheet applications, or imported using many database applications!

DSSCalc for Windows

1. While Installing I get an error message about file DDEML.DLL in use.

This message indicates you own an older version of DSSCalc, as the new installation program doesn't give this message (perhaps you got older shelf stock from your FBO). No problem, just call us with your serial number and we'll email you the latest version!

2. Can I use Imperial Gallons (or some other measure of volume) instead of US gallons in the calculations?

Yes! As long as you always use the SAME unit of measure for gallon on every screen, DSSCalc really doesn't care what units of measure you use for fuel. HOWEVER, you must change the "Fuel Lbs/Gal" conversion factor on the "Conversion | Volume/Weight" screen if you want the calculations involving fuel weight to also be correct. The default value is "6.0" for the standard 6 pounds per gallon of AvGas; change this to "7.2" pounds per imperial gallon. PLEASE NOTE, the calculations shown for "Liters" and "Liters/Hour" will NO LONGER be correct, however the "Fuel Flow (Lbs/Hour)", "Fuel (pounds)", "Fuel Flow (kg/hr)", and "Fuel (kilograms)" will still be valid.

3. Can I have a different kind of fuel than AvGas (Jet-A, Autogas, etc.)?

Yes! All you need to do is change the "Fuel Lbs/Gal" conversion factor on the "Conversion | Volume/Weight" screen to the proper weight of your fuel per gallon. The default value is "6.0" for the standard 6 pounds per gallon of AvGas, but you can modify it to the correct value for your fuel of choice.

DSSCalc for PalmOS

1. Can I use Imperial Gallons (or some other measure of volume) instead of US gallons in the calculations?

2. Can I have a different kind of fuel than AvGas (Jet-A, Autogas, etc.)?

DSSCalc for Pocket PC

1. Can I use Imperial Gallons (or some other measure of volume) instead of US gallons in the calculations?

2. Can I have a different kind of fuel than AvGas (Jet-A, Autogas, etc.)?

Miscellaneous

1. What is the password to the downloaded update I got from your web site?

Call or email us to get the password. Be sure to include your serial number and the update you are tyring to install.

2. I own the Palm OS (or other version) of DSSxxxx, and I just changed to a Pocket PC (or other device with a completely different OS). Can I update my program to the other version?

Sorry, no. For each platform, Palm/Windows/Pocket PC, the compilers and source code are completely different. They are in effect different programs entirely, and each platform requires a separate license to use the software.